A smart card<\/strong> is a card, usually similar to a conventional credit card, made of plastic with a magnetic stripe. In addition to being used in bank and personal identification cards, it is also found in GSM mobile phones (the famous \"chip\" located behind the battery). The big difference is that the smart card has processing capacity, as it contains a microprocessor and memory (capable of storing various types of electronic information), both equipped with sophisticated security mechanisms. More and more credit cards are adopting this technology.<\/p> The date adjustment on the card, when it shifts forward or backward from the current date, must be done directly by Planeta Inform\u00e1tica<\/strong>.<\/p> The customer should contact the sales department, provide the number of cards, and check if there will be any costs to carry out the procedure. Then, the sales team will inform support, who will perform the adjustment and return the cards to the customer.<\/p> The recharge only occurs after the CCV checks the date recorded on the card and compares it with the date stored on the card. Based on this comparison, it checks if there are scheduled recharges, and if there are, it performs the card recharge.<\/p> If the customer purchased the card and wants to use it in the same month for the monthly recharge, they should inform the sales team. In this case, the sales team will set the card\u2019s date to the previous month. Otherwise, it will be recorded with the current month, and the recharge will only occur at the start of the next month.<\/p> In VM Manager, there are two configuration levels for pulsed machines: Level 0 or Level 1. Each machine operates with one of these levels, but if it is configured with the incorrect level, the \u201cMachine Occupied\u201d message will appear.<\/p> To fix this, change the level in VM Manager and swipe the configuration card again in the CCV. If Level 1 is configured and the \u201cMachine Occupied\u201d message appears, switch to Level 0, and vice versa.<\/p> The reader leaves Planeta with the installed software version, but the configuration for each CCV is done by the user after training provided by Planeta. The \u201cInoperable Reader\u201d message appears because the device arrives at the customer without any configuration. The reader will start working only after configuration.<\/p> This also happens when Planeta releases a new software version for the CCV. After the update, the settings are reset and need to be reconfigured.<\/p> Yes, it is possible, but you will need a router and a 3\/4G adapter.<\/p> In both cases, ensure the signal is strong enough to avoid connection failures.<\/p> Acquire the CCV700\/760<\/strong> reader license for online mode from the sales department. Support will send the license via email to be imported into VM Manager<\/strong>.<\/p> You will also need to know the protocol used by the machine and whether the network will use a Static IP<\/strong> or DHCP<\/strong>. In the case of Static IP, the following information will be required: IP, Mask, Gateway<\/strong> and DNS<\/strong>.<\/p> VM Manager is the software used to configure and manage reader information.<\/p> This card is used to configure smart card terminals (CCV600\/700\/760<\/strong>) through VM Manager<\/strong>. The software currently allows only one client per card, which is rewritable.<\/p> This card is used to collect up to 4.400 logs<\/strong> logs from smart card terminals (CCV600\/700\/760<\/strong>). It allows rewrites, and logs from multiple machines can be collected onto a single card.<\/p> This is a USB reader used to read and write smart cards. It is used to write configurations to the configuration card and download logs into VM Manager.<\/p> On the configuration screen, check the SEQ column. The configuration sequence number should be greater than the current configuration number in the reader. Otherwise, the reader will display the \u201cOld Configuration Card\u201d message.<\/p> To correct this, check the \u201cForce Swap\u201d option in VM Manager. The terminal\u2019s software will force the swap, and the message will no longer appear.<\/p> The product list is local and unique to each device, as the positions and products vary from machine to machine. This configuration allows products and prices to be allocated to different positions and product groups on the reader.<\/p> Versions of VM Manager from 4.40 introduced stricter version control. If the CCV software is updated to version 4.41 or higher, only configuration cards recorded by VM Manager with the same or higher version will be accepted. Otherwise, the reader will show the \u201cConfiguration Copy Error\u201d message.<\/p>","protected":false},"excerpt":{"rendered":" 1. O que \u00e9 Smart Card? Um smart card \u00e9 um cart\u00e3o geralmente semelhante a um cart\u00e3o de cr\u00e9dito convencional, feito de pl\u00e1stico com tarja magn\u00e9tica. Al\u00e9m de ser utilizado em cart\u00f5es banc\u00e1rios e de identifica\u00e7\u00e3o pessoal, ele tamb\u00e9m \u00e9 encontrado em celulares GSM (o famoso “chip” localizado atr\u00e1s da bateria). A grande diferen\u00e7a \u00e9 […]<\/p>","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":"","_links_to":"","_links_to_target":""},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.planeta.inf.br\/en\/wp-json\/wp\/v2\/pages\/6827"}],"collection":[{"href":"https:\/\/www.planeta.inf.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.planeta.inf.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.planeta.inf.br\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.planeta.inf.br\/en\/wp-json\/wp\/v2\/comments?post=6827"}],"version-history":[{"count":5,"href":"https:\/\/www.planeta.inf.br\/en\/wp-json\/wp\/v2\/pages\/6827\/revisions"}],"predecessor-version":[{"id":7380,"href":"https:\/\/www.planeta.inf.br\/en\/wp-json\/wp\/v2\/pages\/6827\/revisions\/7380"}],"wp:attachment":[{"href":"https:\/\/www.planeta.inf.br\/en\/wp-json\/wp\/v2\/media?parent=6827"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}2. CCV Reader \u2013 Adjust Date and Time on the Reader<\/h3>
3. CCV Reader \u2013 Adjust Smart Card Date<\/h3>
4. CCV Reader \u2013 Monthly Recharge Was Not Applied at Month End. What Happened? What Should I Do?<\/h3>
5. CCV Reader \u2013 Why Does the \u201cMachine Occupied\u201d Message Appear on the CCV When Used in a Machine with the PULSED Protocol?<\/h3>
6. CCV Reader \u2013 \u201cInoperable Reader\u201d Message<\/h3>
7. CCV Reader \u2013 Prerequisites for Using the Online System<\/h3>
8. CCV Reader \u2013 Can I Use the Online System with GPRS or Wi-Fi?<\/h3>
9. VM Manager \u2013 How to Configure the Reader in VM Manager for the Online System?<\/h3>
10. What is VM Manager?<\/h3>
11. CCV Reader and VM Manager \u2013 What is the Configuration Card Used For?<\/h3>
12. CCV Reader and VM Manager \u2013 What is the Log Collection Card Used For?<\/h3>
13. CCV Reader \u2013 What is the Program Change\/Software Update Card Used For?<\/h3>
14. VM Manager \u2013 What is the CCD203\/204 Reader Used For?<\/h3>
15. VM Manager \u2013 I Swiped the Configuration Card in the CCV Reader, but It Shows the \u201cOld Card\u201d Message. What Should I Do?<\/h3>
16. VM Manager \u2013 How Do I Import Logs from a Reader into VM Manager?<\/h3>
17. VM Manager \u2013 Where Do I Configure the Product List for the Reader?<\/h3>
18. CCV Reader \u2013 The \u201cConfiguration Copy Error\u201d Message Appeared When Swiping the Card. What Does It Mean?<\/h3>